Privacy Policy — How 7c666 Collects, Uses, and Protects Your Personal Data

This Privacy Policy ("Policy") describes how 7c666 ("the Company", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "the Player") who access or use the 7c666 online betting and casino platform at 7c666.io ("the Platform").

This Policy applies to all personal data collected through the Platform, including data submitted during account registration, identity verification, payment transactions, customer support interactions, and general browsing activity on 7c666.io.

By creating a 7c666 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. This Policy should be read alongside the 7c666 Terms and Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with 7c666.

7c666 collects personal data through several different channels. The categories of data we collect are described below.

2.1 Registration Data

When you create a 7c666 account, we collect the following information:

• Full legal name
• Date of birth (to verify that you meet the 21+ age requirement)
• Residential address (including city, district, and postcode within Bangladesh)
• Email address
• Bangladeshi mobile phone number
• Username and encrypted password (passwords are never stored in plain text)

2.2 Identity Verification (KYC) Data

To comply with responsible gaming and anti-money-laundering obligations, 7c666 collects the following identity documents from players prior to processing withdrawals:

• Copy of National Identity Card (NID), valid passport, or driving licence
• Proof of residential address (e.g., utility bill, bank statement dated within 3 months)
• Proof of payment method ownership (e.g., screenshot of registered bKash, Nagad, or Rocket account)
• Any additional documentation requested during enhanced due diligence review

2.3 Financial Transaction Data

When you make a deposit or withdrawal, 7c666 collects transaction records including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, etc.), transaction reference numbers, amounts in BDT, timestamps, and transaction status. We do not store complete card numbers; card payment processing is handled by PCI-DSS compliant payment processors.

2.4 Gameplay and Betting Data

7c666 records your activity on the Platform, including the games you play, bets placed, amounts wagered, game outcomes, bonus usage, session durations, and login/logout timestamps. This data is used for account management, responsible gaming monitoring, dispute resolution, and platform optimisation.

2.5 Technical and Device Data

When you access the Platform, we automatically collect the following technical data:

• IP address
• Device type, operating system, and browser version
• Screen resolution and language settings
• Referral URL (the page from which you accessed 7c666.io)
• Pages visited and time spent on each page
• Cookie identifiers (see Section 6 for details)

2.6 Customer Support Data

When you contact 7c666 via live chat or email, we collect and store the contents of those communications, including your enquiry, the support agent's responses, and any documents or screenshots you share during the interaction. This data is retained for quality assurance, dispute resolution, and compliance purposes.

7c666 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and secure your 7c666 account, including authentication, password reset, and account settings management.
• Identity Verification: To verify that you meet the eligibility requirements set out in the Terms and Conditions, including the 21+ age requirement and the requirement to be the sole owner of your payment account.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard, and to reconcile transaction records.
• Responsible Gaming Compliance: To monitor your gameplay activity for signs of problem gambling, to enforce voluntary limits and self-exclusion periods you have set, and to provide appropriate interventions where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and any other violation of the Terms and Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, and manage complaints through live chat and email support channels.
• Platform Improvement: To analyse how players use the Platform so that we can improve navigation, game selection, and overall user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via email or in-platform messages — but only where you have consented or where we have a legitimate interest, and always with the option to opt out (see Section 12).
• Legal and Regulatory Compliance: To meet any obligations imposed by applicable law, including record-keeping requirements, cooperation with competent authorities in investigations, and compliance with anti-money-laundering protocols.

7c666 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 7c666 — including account registration, payment processing, and delivering gaming services — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing that is required to comply with applicable law — including KYC identity verification, anti-money-laundering record-keeping, and age verification — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and service improvement is done on the basis of 7c666's legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Where 7c666 relies on your consent as the legal basis for processing — most notably for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

7c666 does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Your data may be shared with third parties only in the limited circumstances described below.

5.1 Service Providers

7c666 engages a limited number of trusted third-party service providers to assist in operating the Platform. These providers may process personal data on our behalf and are contractually required to handle that data securely, to use it only for the specified purpose, and to comply with applicable data protection standards. Categories of service providers include:

• Payment Processors: bKash, Nagad, Rocket, Upay, SureCash, and card payment gateway partners process transaction data to facilitate deposits and withdrawals.
• KYC Verification Providers: Third-party identity verification services that assist in document review and fraud detection during the KYC process.
• Game Studio Partners: Providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe may receive anonymised gameplay session data necessary to deliver their games through the Platform. Full personal identification data is not shared with game studios.
• Cloud Infrastructure and Hosting Providers: Servers and data storage facilities that host Platform data under strict security agreements.
• Customer Support Platform Providers: Live chat and email ticketing software providers that process support communication data.

5.2 Legal and Regulatory Disclosure

7c666 may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required by applicable law, court order, or in connection with a lawful investigation into fraud, money laundering, match-fixing, or other criminal activity. We will notify you of such disclosures where we are legally permitted to do so.

5.3 Business Transfers

In the event that 7c666 undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the privacy terms that will apply to their data going forward.

7c666 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. The cookies used by 7c666 fall into the following categories:

7c666 does not deploy third-party advertising cookies, cross-site tracking pixels, or social media tracking technologies on the Platform. You can manage and clear cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in or using certain features of the Platform.

7c666 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your data against unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 7c666.io is encrypted using industry-standard TLS protocols. The padlock icon visible in your browser address bar confirms that your connection is secure.
• Encrypted Data Storage: Sensitive personal data — including KYC documents, passwords, and payment credentials — is stored in encrypted form on secure servers. Passwords are hashed using industry-standard one-way hashing algorithms and are never stored or transmitted in plain text.
• Access Controls: Access to personal data within 7c666's internal systems is restricted to authorised personnel on a strict need-to-know basis. Administrative access requires multi-factor authentication.
• Regular Security Audits: 7c666 conducts regular internal security reviews and engages third-party security specialists to perform penetration testing and vulnerability assessments on the Platform.
• Incident Response: In the event of a confirmed data breach that poses a risk to player rights, 7c666 will notify affected players and relevant authorities within a reasonable timeframe in accordance with applicable breach notification obligations.

7c666 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active Account Data: Personal data associated with an active 7c666 account is retained for the lifetime of that account and for a minimum period of five (5) years following account closure, to satisfy legal record-keeping and anti-money-laundering obligations.
• KYC and Identity Documents: Copies of identity verification documents are retained for a minimum of five (5) years from the date of the player's last transaction, in line with applicable anti-money-laundering requirements.
• Transaction Records: Financial transaction records (deposit and withdrawal histories) are retained for a minimum of five (5) years following the date of the transaction.
• Customer Support Records: Live chat transcripts and email correspondence are retained for a period of two (2) years from the date of the interaction, unless the interaction relates to a formal complaint or ongoing investigation, in which case retention may be extended.
• Technical Log Data: Server log files, IP address records, and session data are retained for a period of twelve (12) months and are then deleted or anonymised.
• Marketing Consent Records: Records of your marketing consent and any opt-out requests are retained for as long as they remain relevant, and for a minimum of two (2) years thereafter as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 7c666's internal data disposal procedures.

As a 7c666 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of the personal data that 7c666 holds about you. We will provide this information in a readable format within 10 business days of receiving your verified request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor data corrections (e.g., updating a phone number or address) can be made directly through your account settings panel.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, and where no overriding legal obligation requires its retention. Please note that certain data — particularly KYC and transaction records — must be retained for the minimum periods described in Section 8 and cannot be deleted on request during those periods.
• Right to Restriction: You have the right to request that we restrict our processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: You may request a copy of the personal data you have provided to 7c666 in a structured, commonly used, and machine-readable format, for the purpose of transferring it to another service provider where technically feasible.
• Right to Withdraw Consent: Where we process your data on the basis of your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

The 7c666 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we discover or are notified that a registered account belongs to a person under the age of 21, we will immediately suspend that account, void any associated balances derived from platform activity, and delete all personal data associated with the account in accordance with applicable law.

If you believe that a person under the age of 21 has registered on the 7c666 Platform — whether a minor in your household or otherwise — please contact our support team at [email protected] immediately so that we can investigate and take appropriate action.

The 7c666 Platform may, from time to time, contain references to third-party services or payment providers (such as bKash, Nagad, Rocket, Visa, or Mastercard) in the context of explaining available payment methods. Where links to third-party websites exist, please be aware that those websites operate under their own separate privacy policies and terms of service, which are entirely independent of this Policy.

7c666 has no control over the content, privacy practices, or data handling of any third-party website. Visiting a third-party website from a link on the 7c666 Platform is done entirely at your own risk. We strongly recommend that you review the privacy policy of any third-party website before providing it with any personal information.

This Policy applies solely to data collected directly through the 7c666.io Platform. It does not govern data collected by third-party payment processors, game studio websites, or any other external service that you may access in connection with your use of the Platform.

7c666 may send you promotional communications — including bonus offers, deposit match promotions, free spin notifications, tournament announcements, and seasonal campaigns (such as Pohela Boishakh or Eid special offers) — by email or via in-platform messages. We will only send marketing communications where one of the following applies:

• You have provided explicit consent to receive marketing communications during registration or through your account settings; or
• You are an existing 7c666 account holder and the communication relates to products or services similar to those you have already used, and you have not opted out of such communications.

Every marketing email sent by 7c666 will include a clear and functional unsubscribe option. You may also manage your marketing preferences at any time through your account settings panel, or by contacting the support team at [email protected] with the subject line "Unsubscribe".

Opting out of marketing communications will not affect the delivery of transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, KYC verification requests, or security alerts.

7c666 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, changes in our data processing practices, or changes in the structure of the Platform. The most current version of this Policy will always be accessible at 7c666.io/privacy-policy.

Where we make material changes to this Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you by email to the address registered on your 7c666 account and by displaying a prominent notice on the Platform at least 7 days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

If you do not agree with any amended version of this Policy, you should cease using the Platform and contact our support team to close your account and request the deletion of your personal data, subject to the retention obligations described in Section 8.

The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision to this Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of the data rights described in Section 9, please contact the 7c666 privacy support team using the following details:

• Live Chat: Available 24/7 directly on the 7c666 Platform at 7c666.io. Average first-response time is under one minute.
• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" for faster routing.
• Support Language: English
• Operating Hours: 24 hours a day, 7 days a week, 365 days a year (Bangladesh Standard Time, UTC+6)

For responsible gaming matters specifically — including self-exclusion requests, deposit limit adjustments, or concerns about problem gambling — please indicate this clearly in your message so that your enquiry is directed to the appropriate team with priority handling.